Avi Koschitzki, an iPhone user from New York, is, together with three other customers, suing Apple, over hairline cracks that have appeared on their smartphones as well as, what they calls, poor 3G coverage.
Koschitzki has filed the suit in a New York district court and is seeking a class-action certification which means that "common issues predominate". This could see hundreds of other iPhone users band together to sue Apple as a group, which in turn could become a PR debacle that could damage Apple's reputation.
The cracks, according to the document submitted to the New York court, allow moisture and dirt to penetrate the iPhone and ultimately cause it to malfunction.
The second issue which Koschitzki is pursuing is the 3G chipset which Apple promised would be twice as fast as its predecessor although AT&T network infrastructure, rather than Apple, is to be blamed as it has been overwhelmed by the number of iPhones sold and the high data usage of each handset.
This ends up with many iPhone 3G users being forced to surf the net at snail's pace on the slower EDGE network.
The group was also unhappy about Apple' iPhone software update procedure.
According to the formal complaint, "Although Apple was and is aware that the iPhones were and are defective, and that consumers have experienced repeated instances of cracked housing, Apple has nevertheless allowed the defectively designed iPhones to be sold to the public".
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